Resources

Plain-English answers on funding and delivery.

Guides, tools and definitions for providers and partners working through HAFF, SHEPI and prefab delivery.

Guides

Start with the essentials.

Two tools are ready to use now. Longer guides are being prepared with our delivery partners.

Tool

Funding fit check

Answer five questions about your project and see which funding streams are likely to apply, with suggested next steps.

Open the check →Available
Checklist

Provider onboarding checklist

What we ask for when a provider comes on board:

  • Organisation details and ABN
  • Community housing registration evidence
  • Dwelling targets and development pipeline
  • Funding agreements or applications in progress
  • Land and asset details for proposed sites
  • Procurement policy and delegations
  • Key contacts and approvers
Available
Guide

HAFF Round 3: building a consortium

Who leads, which partners Housing Australia expects to see, and what "ready to start" means in practice.

In preparation
Guide

SHEPI: what the upgrade program covers

Insulation, shading, heat pumps, electric cooking, solar and batteries, and why accessibility sits elsewhere.

In preparation
Guide

Prefab and modular for mid-tier providers

When modular or panelised delivery pays off, and how aggregated orders change the economics.

In preparation
Guide

The Delivery Passport: what we verify

The evidence we collect from builders and suppliers, how we keep it current, and who can see it.

In preparation

FAQs

How the service works.

Can't find your question? Connect with us →

What does Supply Help do?

We give community housing providers one route to funding, pre-vetted contractors and construction supply. We align a project with the right programs, engage early at design development, shortlist verified partners, and track delivery against targets.

Who is it for?

Mainly registered community housing providers, especially mid-tier organisations with dwelling targets but limited in-house development capacity. Builders, professionals, prefab manufacturers, state agencies and industry associations join as partners.

Does it cost anything to connect with us?

No. Connecting with us is free and doesn't commit you to anything. We'll come back to you about what we can take on for your project.

How do you vet contractors?

Through the Delivery Passport. We collect registration, insurance, financial capacity, energy-efficiency and livable housing capability, WHS systems and references from other providers, then track expiry dates so the record stays current.

Do you replace our procurement process?

No. We prepare shortlists and evidence so your process runs faster. Your organisation's procurement policy, delegations and approvals still apply.

Which states and territories do you cover?

We're starting with one provider in each jurisdiction, then expanding across every state and territory. Each one has its own providers, associations and delivery bodies, so we map them one at a time.

Who can see my project information?

Public pages explain the service. Project details, onboarding documents and contractor shortlists will sit behind sign-in, visible only to your team and the partners you approve.

How does this relate to Grant Help?

Supply Help is built by the team behind Grant Help, an Australian government grant advisory. We bring the same funding and compliance experience to community housing delivery.

Glossary

The acronyms, decoded.

CHP Community housing provider
A not-for-profit organisation registered to own or manage social and affordable housing.
HAFF Housing Australia Future Fund
The federal fund, administered by Housing Australia, that supports new social and affordable homes. It includes the former National Housing Accord Facility.
Housing Australia
The national housing authority that administers HAFF funding rounds, including Round 3.
SHEPI Social Housing Energy Performance Initiative
Federal funding, delivered through state and territory governments, for energy upgrades to existing social housing.
NASHH National Agreement on Social Housing and Homelessness
The Commonwealth–state agreement for baseline social housing funding. It replaced the National Housing and Homelessness Agreement from 1 July 2024.
NRSCH National Regulatory System for Community Housing
The national registration scheme for community housing providers. Victoria and Western Australia run their own registration systems.
NCC National Construction Code
The national set of technical building requirements. NCC 2022 raised energy-efficiency and accessibility requirements for new homes.
NatHERS Nationwide House Energy Rating Scheme
The star rating used to show a home's thermal performance. Under NCC 2022 the minimum for new homes is 7 stars in most jurisdictions.
Livable housing design
Accessibility features introduced in NCC 2022, such as step-free entry and wider doorways. Most jurisdictions have adopted them.
Modular Volumetric
Homes built as complete three-dimensional modules in a factory, then transported and craned into place.
Panelised
Walls, floors and roofs made as flat panels offsite, then assembled on site.
Consortium
A group of partners, led by a CHP, that applies for and delivers a project together. Members can include builders, prefab firms, developers and financiers.
Co-development
An arrangement where a partner shares development capital, risk or capability with a provider on a project.
Delivery Passport
Our verified record of a contractor's compliance evidence, collected once and shared with any provider on the platform.